Refill. Reduce. Reuse.
About Us
Hi! I’m Carole Taylor, founder of Taylor Made Refills.
I started Taylor Made Refills in October of 2019, with my first products being made in the kitchen at home, in Kintore, Aberdeenshire.
Previously, I worked for a charity who ran a project called “Fishing for Litter” which operates in many harbours in the United Kingdom and across Europe. Their mission is to reduce marine litter by working with fishermen to remove plastic from the oceans caught in their nets. It was whilst doing this job I experienced first hand the impacts of our collective plastic use and other single use materials on the oceans and our planet, it was terrifying.
A few years earlier I had started to make eco friendly swaps, following a comment made by our Health Visitor who was visiting myself and our youngest son. She mentioned the smell of cleaning products in the house and it’s possible effects on his ongoing respiratory issues. It was then that I decided to look into making more traditional, homemade and natural cleaning products.
I started by making a kitchen cleaning spray made entirely of natural ingredients, and afterwards I tried my hand at making foaming hand wash, both of which I started selling to friends and family locally.
Thanks to the support of our returning customers and our local community, we were able to take on a handful of stockists in our area and we eventually outgrew our kitchen and garage. We moved to our first premises in nearby Kemnay in August of 2020. Later, we were able to make the move closer to home, to Kintore, in December 2020. This meant I was able to realise my dream of being able to work around our children and their schedules.
As time goes on we strive to be as carbon neutral as possible and we offset our carbon footprint each year. We are currently working on more concentrated products, reducing the size and weight of our products. We are a Terracycle point for several types of packaging locally which helps our local community recycle more of what they consume. All of our own product range is Vegan Society certified. We are always looking for more ways to reduce, reuse, repurpose and recycle what we can to reduce our impact.
What we do.
Natural Ingredients
All of our products are hand made, plant based and bio-degradable. Our suppliers and ingredients are painstakingly researched to ensure they meet the highest ethical standards, are cruelty free, kind to the environment and Vegan friendly.
Our products will never contain harmful or toxic ingredients such as Parabens, Chlorine Bleaches, Optical Brighteners, Thiazolinones, Sulphites, Methylisothiazolinone (CMIT), SLS, ALS, ALES, Formaldehyde or Phosphates and are Palm Oil free.
Ethical Packaging
All our packaging is Compostable, Biodegradable, Recycled or Recyclable. Where possible, we ship our retail orders in re-used cardboard boxes and filler material, donated by customers and businesses in our local community.
Our aim is to reduce the amount of waste going to landfill and our waterways and reuse and recycle packaging where possible.
Fully Circular Supply System
Our customers and stockists are able to return their used containers which we will clean and refill, optimising a fully circular, closed loop system.
Where possible, we collect used 5l and 20l containers from our stockists to re-purpose from suppliers who do not operate a closed loop system.
Where we are
Taylor Made Refills is based in the Royal Burgh of Kintore, a small town in the beautiful Aberdeenshire countryside.
All of our products are proudly hand made, right here in the North East of Scotland using our soft and gentle water.
Our products are available to buy in our online store but are also avialable from a variety of stockists across the UK.